AURA Home AU Reviews
AURA Home AU Customer Reviews (9)
- Most recent
- Oldest
AURA Home AU Customer’s Q&A
AURA Home AU FAQs
About aurahome.com.au Prices and Cost?
At aurahome.com.au, you can find a variety of home and living products. The prices vary depending on the item. For instance, the Maison Vintage Quilt Cover - Cinnamon starts from $289.00, and the Buddha Wood Scented Candle is priced at $79.00. The Ticking Stripe Sheet Set - Bronze also starts from $279.00. Other items such as the Cora Table Lamp and Emile Linen Flat Sheet - Natural are priced at $199.00 and from $229.00 respectively. They also offer free shipping for orders over $200 across Australia. Please note that these prices are subject to change and it's always best to check the website for the most accurate and up-to-date information.
About aurahome.com.au Popular Products and Services?
Aura Home is a popular online store that offers a wide range of products. Some of their best-selling items include the Al.ive Dishwashing Liquid, Hand Wash & Bench Spray Kitchen TRIO + Tray, Emile Linen Flat Sheet - Natural, Cora Table Lamp, Waffle Bath Towel Set - Natural, Paros Rib Bath Towel Set - Bronze, Florence Lamp, Luxury Velvet 55cm Round Cushion - Tobacco, Jaipur Coverlet - Bronze, Pomponette Coupe Set - Clear, Mango & Lychee Wash & Lotion DUO + Tray, Emile Pure Linen Quilt Cover - Marshmallow, Mila Lamp, Bench Spray & Dishwashing Liquid Kitchen DUO + Tray, Milos Bath Towel Set - Sand, Maison Vintage Quilt Cover - White, Vintage Linen Fringe 45cm Round Cushion - Marshmallow, Green Pepper & Lotus Wash & Lotion DUO + Tray, Emile Pure Linen Quilt Cover - Bronzed Olive, Vintage Linen Fringe 55cm Round Cushion - Natural, Cloud Fringed Pear Pendant - Natural, Pomponette Vase - Clear, Le Spritz Glass, Emile Pure Linen Quilt Cover - Greystone, Halo Organic Cotton Quilt Cover - Pebble, Byron Jute Rug - Natural, Paros Bath Towel Set - Natural, Cora Floor Lamp, Emile Linen Fitted Sheet - Natural, Chambray Fringe Quilt Cover - Natural, and Sea Cotton & Coconut Wash & Lotion DUO + Tray. These products are made from natural fibers and are synonymous with quality. The store also offers free shipping for orders over $200 and free returns within 30 days, excluding large furniture.
About aurahome.com.au Payment Method?
The Aura Home website uses SSL Encryption and all payments are processed by the eWay Payment Gateway which is tier one PCI DSS compliant. This means Eway adheres to the highest security standards set by Visa and MasterCard. EWAY guarantees that customer and credit card data is secured by military–grade software and encrypted by Ingrian devices to offer the highest level of protection possible. You can also buy gift cards online at Aura Home. Gift cards purchased online are able to be used online only. They also sell gift cards in their Malvern store and these can be used in store only. If your credit card has been declined, it's best to talk to your local bank. You don't need an account to place an online order, however by creating an account with them you'll be able to shop faster, manage and track your orders, receive exclusive emails offers and previews.
aurahome.com.au Return Policy?
At Aura Home, they have a 30-day money-back guarantee for returns. To be eligible for a refund due to change of mind, items must be returned within 30 days of receiving the product, unused and unopened in its original packaging, with the receipt of purchase included. You can return your items for free via Parcel Point or at your own expense via Australia Post. Delivery charges will not be refunded. If you believe your item has a fault, you should contact their Customer Service team with your order number and images of the fault. After receiving notification of your return, please allow up to 3-5 business days for your return to be finalised. If your item is eligible for a refund, the funds will be returned to the original form of payment.
For shipping, they use Australia Post for orders within Australia. They offer free standard shipping on orders over $200, and charge $9.95 for standard shipping on orders under $200. They aim to dispatch all orders within 24 hours between Monday - Friday. For regional areas, delivery times may vary. Once an order has been dispatched, an email with tracking details will be sent. They also ship to several international locations with varying rates and delivery timeframes. Please note that bulky items such as furniture and rugs do not qualify for free shipping. Shipping rates for these items will be calculated at checkout. They offer a furniture courier service with door to door delivery for these items. Customs, duties, taxes, and regulations are the customer's responsibility for international orders.